TREATING CUSTOMERS FAIRLY
It is important to us that our clients feel valued and have a good experience in their dealings with Citrus Financial Ltd., which is why we adhere to the Financial Services Authorities "Treating Customers Fairly" initiative.
CORE VALUES
The principles of Treating Customers Fairly is at the heart of our business.
Everything you are told is true, clear & not misleading
You are given the right information from the start of the sale to the finish, and then beyond.
Best advice is the minimum standard of advice and recommendations are always based upon a full understanding of your circumstances.
You know what the products you are recommended to buy will do to meet their financial needs.
After the sale, you can expect to continue to receive both a high level of service and flexibility in the products they have bought.
Please tell us if you think we fell short in any of our aims: your comments are important
Nick Blatcher & Gavin Potter - Directors
Citrus Financial has offices in Stony Stratford, nr. Milton Keynes and Leighton Buzzard and is well placed to serve Buckinghamshire, Bedfordshire and Northamptonshire. However if you are further afield don't worry we deal with many of our clients via phone, post and email. You will still get the same level of top quality customer service. Mortgage Advice. Please contact for an appointment at our offices or in the comfort of your own home.
Your home may be repossessed if you do not keep up repayments on your mortgage or other debt secured on it. The Financial Services Authority does not regulate some forms of buy to lets, secured loans, overseas mortgages or conveyancing. The guidance and/or advice contained in this website is subject to UK regulatory regime and is therefore restricted to consumers based in the UK.
MORTGAGE & INSURANCE BROKERS
